We are SigFig. We empower everyone to achieve their life goals and ambitions with intuitive and customer-centric financial solutions. It takes extraordinary people to disrupt decades of legacy financial practices to reimagine solutions to serve customers at scale.
We are committed to building impactful financial solutions that are accessible and affordable to everyone. Using a combination of design, data science, and technology, we help provide people with financial advice and guidance they need to achieve their life goals. Whether it’s through our direct-to-consumer or business-to-consumer products through partnerships with some of the world’s largest and most innovative financial institutions like Wells Fargo, UBS, and Citizens Bank, SigFig seeks to help consumers and institutions make better financial decisions.
Headquartered in San Francisco, we also have amazing talent solving interesting problems across our offices in Tucson, Calgary, Singapore, and New Delhi, but also remote employees in 14 states across the U.S
Come thrive at SigFig!
The Team -- Site Operations Team
The Site Operations team is critical to the success of achieving the highest level of availability and resiliency for our enterprise platform in accordance with our SLAs. The Site Operations team does this by partnering with our Infrastructure, Site Reliability Engineering, and development teams to monitor, build tools, and respond to production incidents. Site Operations also works directly with our enterprise partner support teams and our internal business partners to ensure SigFig integrations with large enterprise customers run smoothly.
The Opportunity -- Site Operations Engineer
As a Site Operations Engineer, you will join our 24x7x365 Site Operations team of first responders for supporting our enterprise platforms. You will use your technical background and excellent communication skills to triage, drive, and resolve incidents. You will also be working on projects that improve the way we monitor, gather metrics, and alert. You possess strong verbal and written communication skills, effectively prioritize your time, and have a sense of calmness in critical situations. You thrive in an innovative, fast-paced environment, can roll up your sleeves, work hard, have fun, and get the job done!
This role will report to the Manager of Site Operations with extensive cross-functional interaction across the entire SigFig organization. The role can be in any of the following states: Washington, Oregon, California, Arizona, Illinois, Nebraska, Massachusetts, North Carolina, Maryland, Nevada, New York, Texas, Pennsylvania, Virginia
How You’ll Make an Impact
Why We Value You
Ideal SigFigian for this Role
Perks and Benefits
Founded in 2007, SigFig is backed by premier venture capital firms, including Bain Capital Ventures, DCM Ventures, Nyca Partners, and Union Square Ventures as well as leading financial institutions including Wells Fargo, UBS, Santander, New York Life, Eaton Vance, and Comerica. We've raised $110 million to support our growth as the #1 online investment advisor for large financial institutions.
© Nvest. All rights reserved, SigFig is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply