Cogito enhances the emotional intelligence of phone professionals by applying behavioural science through artificial intelligence and machine learning. Cogito’s software analyses conversational dynamics to provide live guidance for agents and a real-time measure of customer experience for every call. Cogito is helping the world’s most successful enterprises improve sales results, deliver amazing service, and enhance quality of care. Cogito is a venture-backed software company located in Boston, MA, USA and Dublin, Ireland.
Mission: By combining behavioural science, artificial intelligence and machine learning with a world-class team, Cogito helps the world’s most successful enterprises to empower their people to have better conversations with their customers.
At Cogito, you will be surrounded by smart, innovative, and caring people that are proud of the difference our technology makes. We look for people who embrace diverse perspectives and are ready to change the way businesses interact with their customers.